Questions, answered.

Browse listings, pick a pet you love, and tap "Contact on WhatsApp." Our team will send live photos/videos, answer your questions, and guide you through the purchase step by step — no complicated forms.

Absolutely. We share live photos and videos via WhatsApp on request. If you are in Kerala, an in-person visit can also be arranged — just let us know your location and preferred time.

Puppies are typically 45–60 days old — old enough to be weaned and vaccinated, young enough to bond easily with your family. We never sell pets before they are ready to leave their mother.

Yes. You can place a small advance to reserve a pup from an upcoming or current litter. We will keep you updated with photos as they grow.

Yes! PetConnect lists dogs, cats, birds, fish, and small animals. Use the breed or species filter on the listings page to find exactly what you are looking for.

If you cancel before dispatch, your advance is fully refunded. After dispatch, we work with you on a case-by-case basis. Our priority is that every pet finds a happy, committed home — contact us and we will sort it out fairly.

Yes. Every pet undergoes a thorough vet examination before listing. You receive a health certificate signed by a registered veterinarian confirming the pet is fit and disease-free.

Puppies receive their core vaccines (DHLPPi / 5-in-1 or 7-in-1 combo as per age) before sale. The vaccination card is handed over with the pet so your local vet can continue the schedule seamlessly.

Yes. All pets are dewormed at least twice before sale, following standard veterinary protocols. We provide the deworming record and advise on the next due date.

We provide a 72-hour health guarantee. If a licensed vet certifies a serious pre-existing illness within 72 hours of delivery, we will arrange a replacement or refund — whichever you prefer.

Microchipping is available on request at the time of purchase. It is recommended for high-value breeds and required for international travel. Ask our team for details.

Contact us immediately on WhatsApp. Our team will assess the situation, recommend a vet in your area, and guide you through treatment options. We are with you every step of the way.

Yes — we deliver to all 14 districts of Kerala including Thiruvananthapuram, Kochi, Kozhikode, Thrissur, Kannur, Palakkad, and beyond. Just share your pincode and we will confirm availability.

Pets travel in ventilated, climate-controlled carriers with a trained handler. We never use cargo or unmonitored courier services. Your pet is accompanied and comfortable throughout the journey.

Within Kerala, delivery is typically same-day or next-day depending on your location. We confirm the exact date and time before dispatch so someone is always home to receive the pet.

Yes, we ship to major cities across India. Outstation deliveries use IATA-approved airline-approved crates with a professional pet-transport partner. Additional charges apply — contact us for a quote.

You receive: (1) Vaccination card, (2) Vet health certificate, (3) Deworming record, (4) Breed pedigree / KCI papers if applicable, and (5) Our WhatsApp support contact for ongoing help.

The price covers the pet, full vet check-up, core vaccinations, deworming, and home delivery within Kerala. There are no hidden charges — what you see is what you pay.

We accept UPI (GPay, PhonePe, Paytm), bank transfer (NEFT/IMPS), and cash on delivery for local pickups. Payments are secure and you receive a receipt for every transaction.

Yes, flexible installment plans are available for select breeds. A refundable advance confirms your booking and the balance is payable before or at delivery. Ask our team for options.

Prices reflect breeding quality, lineage (show-line vs. pet-line), vaccination cost, and demand. We aim for fair, transparent pricing. If you have a budget, share it and we will suggest the best match.

Lifetime WhatsApp support — covering diet advice, vaccination reminders, vet referrals in your city, grooming tips, training resources, and anything else your pet needs. We stay connected long after the sale.

We share a breed-specific diet chart at the time of delivery. Generally, puppies need 3–4 small meals a day of high-quality dry kibble or home-cooked food (boiled chicken, rice, vegetables). Our team will guide you in detail.

Schedule a vet visit within the first 3–5 days to establish a health baseline. Carry the documents we provide. Your vet will advise on the next vaccination booster and preventive care schedule.

Yes. We maintain a network of trusted groomers and trainers across Kerala. Share your location and we will connect you with the right professional for your breed.

Popular breeds include Golden Retriever, Labrador, German Shepherd, Beagle, Shih Tzu, Pomeranian, Rottweiler, Siberian Husky, French Bulldog, and many more. Availability changes regularly — check the listings page or ask us.

Absolutely. Tell us the breed, colour, gender preference, and your budget. We will notify you as soon as a matching pup becomes available from our network of trusted breeders.

Golden Retrievers and Labrador Retrievers consistently top the list for families. German Shepherds are popular for security, and Shih Tzus for apartment living. Our team can help you choose the right breed for your lifestyle.

Yes, many of our listings are KCI (Kennel Club of India) registered with full pedigree papers. The listing will clearly state if papers are included. This is important for show dogs or breeding stock.